Financial Services IVR

TouchLogic works with financial services such as banks or insurance companies to communicate with their customers using multi channel delivery; ensuring efficiency, reliability and easy access 24/7. The TouchLogic Financial Services IVR can handle a wide range of business tasks, reducing the burden on live agents. Utilize inbound and outbound communications with equal measure, depending on your business needs. Allow customers to complete complex processing and get the information they need over the phone. 

Some Examples on Using Our Applications:

• New product announcements
• Debit/Credit card fraud notifications  
• Credit card Payments
• Branch Location & opening hours 

IVR is Simple and Effective

​Using advanced technology and the power of multi-channel communications, TouchLogic’s automated customer communications are a simple and effective approach to complement the customer service initiatives in the financial services industry.