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Telecommunications is a powerful way to proactively connect with customers. The pace of change and the sheer number of players has resulted in an environment where telecommunications companies are being challenged to provide exceptional customer service and reduce customer churn. While this is a difficult obstacle to overcome, these same companies have the added pressure of dealing with budgetary and resource limitations.

TouchLogic’s automated customer communications are an excellent fit for the telecommunications industry. Using advanced technology and multi-channel communications, we can help companies to proactively connect with customers in a cost effective and timely manner.

Sample Applications:

  • Customer Notifications
  • Customer Welcome Calls
  • Debt Collections
  • Payment Reminders
  • Service Outage Notification
  • Confirmation of Service Appointments
  • Customer Surveys
  • Credit Card Activations
  • And much more!