In the News - Blog Posts
4 Crucial Steps to Improve Your Surveys
Your customer service surveys aren't always going to be perfectly written, but find out the best tips to help you get the most out of your customer's experience.
Managing Employees in Customer Communication Positions
Most employees come batteries full! But how can we engage and manage them so that they are always charged?
Metrics Help You Track Customer Satisfaction
Launching your inbound campaign is an exciting step – but watching the campaign become successful is the FUN part.
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