In the News - Blog Posts

What happens when there is an emergency and you need to contact your customers fast? ​

In a team setting, it can be difficult to do team collaboration if you don't have the proper tools. Here is how TouchLogic can help you with effective team collaboration.

Your brand is important, and through the right message and proper communication, it is easier to stand out!

Is the live chat box on your website really helping your business? 

Customers are a business' best friend but has there been a time where they have been too difficult to deal with? Here are some simple tips on successfully helping your customer!

Individuals nowadays use a variety of different channels to receive important messages. In our infographic below, we’re exploring why utility companies should use omni-channel solutions to send out payment reminder notifications before a payment comes to term.

How can IVR solutions help you build the best possible relationship with your customers? 

Your customer service surveys aren't always going to be perfectly written, but find out the best tips to help you get the most out of your customer's experience.