Inconsistent customer experience is not good for any business. Interactive Voice Response (IVR) systems are not only an essential tool for communication but can help build a positive and consistent relationship with customers. IVR payment processing is an additional feature that helps with processing payments safely over the phone.
Touchlogic IVR payment processing automates billing processes and accepts immediate payments over the phone. Payments can be made 24/7, even if the business is closed. IVR Payment processing eliminates the need for any dedicated live agents for making payment-related phone calls.
To process or transmit a cardholder’s information, it is essential to protect data in line with the payment card industry data security standards (PCI DSS)TouchLogic integrates seamlessly with both existing platforms and custom developed IVR solutionswhile maintaining highest levels of privacy and security.