Communicating with your Subscriber Base has never been Easier or more Effective
The multitude of newspapers and magazines available today is almost overwhelming. As a publishing company, you know that sustaining and expanding your subscriber base in today’s climate of intense competition has never been more important or necessary to maintain the viability of your company.
The ability to effectively communicate with your subscriber base, however, is easier said than done. How do you perform large-scale, cost-effective campaigns to your subscriber base without risking a decrease in your customer service standards?
How TouchLogic can Help Publishing Companies
TouchLogic’s automated customer communication solutions leverage current technology and the power of the telephone to allow publishing companies to convey information to large groups of subscribers in a timely and cost-effective manner. Visit our Automated Voice Messaging and Features and Benefits sections to learn more about our automated voice messaging solutions.
Our fully hosted IVR solution uses professionally pre-recorded voice messages, allowing publishing companies to communicate with an unlimited number of subscribers. Our flexible, automated voice messaging solutions can be customized to meet your company’s specific needs, be it standalone general or personalized outbound messages, integrated outbound/inbound messages or message incorporation with existing internal infrastructure such as call centers.
Sample Applications
- Subscription Renewals and Upgrades
- Customer Welcome Calls
- Credit Card Activations
- Debt Collections
- Customer Winback Calls
- Subscriber Surveys
- And much more!
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