An Efficient, Cost-Effective Tool for Faster Debt Recovery and More Right Party Contacts

Studies show that individuals need to be contacted as quickly as possible after a past due date if businesses are to recoup the amount owed to them. In fact, the longer a business waits after a past due date to contact the debtor, the less likely the business is to collect its payment. While the collections process can be a difficult task in and of itself, it can be further compounded by the additional time and energy required to locate the proper individual to resolve the collections case. And the more time it takes to verify the right party, there is less likelihood of a collections payment.

How TouchLogic can help 3rd Party Collections Agencies

TouchLogic uses current technology and the power of the telephone to deliver automated customer communications. The result? An efficient and cost-effective tool that assists 3rd party collections agencies in right party verification and debt collection. Visit our Automated Voice Messaging and Features and Benefits sections to learn more about our automated voice messaging solutions.

Our fully hosted IVR solution assists 3rd party collections agencies with their customer campaigns by delivering voice messages to large groups of customers. Our flexible, automated voice messaging solutions can be customized to meet your company’s specific needs, be it standalone general or personalized outbound messages, integrated outbound/inbound messages or message incorporation with existing internal infrastructure such as call centers.

Sample Applications

• Debt payment reminders
• Right party verification for warm transfer to live agents
• Debt payments