Touch Logic - Features and Benefits

Features and Benefits

Fully Managed Solution						There’s no need to allocate significant internal resources to coordinate your campaigns. Our dedicated project management team will manage your campaigns from start to finish.
Self-Managed, Real-Time Call Monitoring and Call Throttling						Our self-serve portal gives your company the ability to throttle outbound calling capacity, allowing for optimal inbound call management. Monitor campaign activity in real-time with our self-serve portal.
Personalized, Targeted Communications that Deliver Results						TouchLogic’s automated voice messaging solution is highly customizable. For example, communications can be personalized by including specific customer information (e.g. name) to improve the effectiveness of your campaigns. You can also prompt customers to immediately respond to your message through a press transfer to your call center or IVR.
Cost-Effective						No hardware or software installation is required. No upfront investment is required. You only pay for your usage.
Fast Implementation						Unlike other communication methods that may take many weeks to implement, TouchLogic can implement most campaigns within a matter of days.
Detailed Reporting for ROI Evaluation						As with any customer campaign, you want to make sure that your money is well spent. With TouchLogic’s detailed reports, we provide you with the statistics you need to quantitatively evaluate the effectiveness of your campaign. Our average campaign contact rate is higher than the rates of other traditional communication methods.
Comprehensive Customer Reach						Whether you want to contact thousands, hundreds of thousands or even millions of customers, TouchLogic has the capacity to manage your database.
Customized Services						TouchLogic contracts professional voice talent of varying gender and language abilities to capture and maintain your customers' interest. Please click here to listen to some of our demos. We understand that security is important. We work closely with companies to ensure that security matters are addressed.